Date: Tuesday, March 24, 2020
Dear Business Partner,
As Coronavirus (COVID-19) continues to adversely impact the global community, we wish to personally update you on the steps we have taken to ensure business continuity for all our customers and suppliers.
Based on guidance from the World Health Organization and information from government and health authorities, we have augmented our Business Continuity Plan with specific steps to account for COVID-19.
The health and safety of our employees, customers and suppliers remains at the forefront of everything we do. We have reviewed our current operations and made changes to specifically cater for the impact of COVID-19.
We still have a full operations team onsite to ensure our customers remain supported, and to accept supplier deliveries. We have however prohibited travel for both employees and visitors to preclude face to face meetings.
We have also taken extra precautions such as enhanced cleaning regimes and sanitation across our site to help protect our staff and delivery operatives.
Our administration team are available to take calls and emails to support you with your requirements. Please let us know if our team should be aware of any requirements you have put in place for your organisation. We are keen to work closely together with a shared focus on ensuring the safety and wellbeing of the people in our organisation.
The current situation is both dynamic and unprecedented. We are committed to maintaining our business operations for as long as possible. However, if we are faced with government enforced closure, we will have no option but to declare force majeure on all contractual obligations.
Please see the file download on this page for information.